Spectrum will notify you about complaints we receive from the owner of copyrighted content by email, USPS letter, and/or browser pop-up messages. These communications are sent to the preferred contact method you have selected. In some circumstances, Spectrum may contact you by phone. Additionally, Spectrum may have sent a browser message or suspended your Internet service that was acknowledged by someone on your network. If you do not recognize the date of acknowledgment(s) please contact Spectrum by phone at 1-855-222-7342.